Privacy Policy

Effective date: November 10, 2025

 

At Intermountain Golf Cars Parts, we respect your privacy and work hard to protect your personal information. This policy explains what we collect, how we use it, when we share it, and the choices you have. We believe in being transparent and making your experience safe, simple, and enjoyable.

 

1) Information We Collect

 

We collect information you provide directly and information gathered automatically when you use our site.

 

You provide:

  • Contact details (name, email, phone, shipping/billing address)

  • Account log-in details (if you create an account)

  • Order and payment details (handled by our payment processors)

  • Messages you send us (support, RMA requests, warranty claims, reviews)

We automatically collect (standard for e-commerce sites):

  • Device and usage data (IP address, browser type, pages viewed, time on site)

  • Cookies and similar technologies (for cart, checkout, analytics, and personalization)

  • Approximate location from your IP (to improve security, tax/shipping estimates)

Payments: We do not store full credit card numbers. Payments are processed securely by our payment providers (e.g., Shopify Payments, PayPal, etc.), who handle your card data under their own privacy and security standards.

 

2) How We Use Your Information

 

We use your information to:

  • Process and fulfill orders, returns, RMAs, and warranties

  • Provide customer support and respond to inquiries

  • Operate, secure, and improve our website and services

  • Personalize your experience (e.g., remembering your cart or preferences)

  • Send service messages (order updates, policy changes)

  • Send marketing emails if you opt in (you can unsubscribe anytime)

  • Comply with law, prevent fraud, and enforce our terms

 

3) Cookies & Tracking Technologies

 

Like most e-commerce websites, Intermountain Golf Cars Parts and our platform provider, Shopify, use cookies and similar technologies to help the site function smoothly and improve your experience.

 

Cookies allow us to:

  • Keep items in your shopping cart while you browse

  • Remember your preferences such as region, currency, or login

  • Analyze how visitors use our site so we can make improvements

  • Personalize promotions and offers relevant to your interests

We only use these tools to make your visit better — not to sell your data.

 

You can control or delete cookies through your browser settings at any time. If you choose to disable cookies, please note that some features like cart and checkout may not work properly.

 

We aim to be transparent about these technologies and use them responsibly to maintain both convenience and privacy.

 

4) When We Share Information

 

We do not sell your personal information. We share it only with:

 

  • Trusted service providers that help run our business (e.g., Shopify, payment processors, shipping carriers, email services) — and only as needed to perform their work

  • Law enforcement or legal authorities if required by law (subpoenas, fraud prevention, safety)

  • Business transfers, such as a merger or sale, where your data remains protected under this same policy or a similar one

 

 

5) Data Retention

 

We keep your information only as long as needed for the purposes above, including legal, tax, and accounting requirements. When no longer needed, we delete or anonymize it securely.

 

6) Security

 

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online system can be guaranteed 100% secure. We recommend using strong passwords and being cautious when sharing information online.

 

7) Your Rights & Choices

 

  • Access/Update: You can request access to, or correction of, your personal information.

  • Marketing Opt-Out: Click “unsubscribe” in marketing emails or contact us directly.

  • Cookies: Manage or disable cookies in your browser settings.

 

California residents (CCPA/CPRA) and other state residents may have specific rights to access, delete, or correct data and opt out of data sharing. We do not sell personal information. To exercise privacy rights, contact us using the information below.

 

8) Changes to This Policy

 

We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be posted here with a new “Effective Date.” Significant changes may also be emailed to registered customers.

 

9) Contact Us

 

Intermountain Golf Cars Parts

Email: support@golfcartbros.com
Hours: Monday–Friday, 8:00 AM–5:00 PM (Mountain Time)